Contact Us

Health service feedback

If you have feedback relating to a Victorian public health service, you should contact the patient representative or consumer liaison officer at the relevant hospital. All Victorian health services have patient representatives available to answer queries or address concerns. Patient representatives can be contacted by phoning general hospital enquiries contact numbers.

To find hospital contact information see Public Hospital websites.

General enquiries

Postal:
Department of Health
50 Lonsdale Street
Melbourne, 3000
Victoria, Australia

Phone: 1300 650 172
[local calls free within Victoria, except mobile phones]
International, interstate and mobile callers: (+61 3) 9096 9000

Feedback and complaints

There are a number of ways you can provide feedback or make a complaint about the services that the department funds and provides. See feedback and complaints.

Local offices

Metropolitan regional offices

Eastern Metropolitan Region
883 Whitehorse Road, Box Hill 3128 VIC
Telephone: 1300 360 452

North and West Metropolitan Region
145 Smith Street, Fitzroy 3065 VIC
Telephone: 1300 360 408

Southern Metropolitan Region
165-169 Thomas Street, Dandenong 3175
Telephone: 8765 7520

Rural regional offices

Barwon - South Western Region
Level 2, State Government Offices
Corner Little Malop and Fenwich Street, Geelong 3220 VIC
Telephone: 03 5226 4540

Gippsland Region
64 Church Street, Traralgon 3844 VIC
Telephone: 03 5177 2500

Grampians Region
35 Armstrong Street, South Ballarat 3350 VIC
Telephone: 03 5333 6669

66-70 High Street, Ararat 3377 VIC
Telephone: 03 5352 0100

21 McLachlan Street, Horsham 3400 VIC
Telephone: 03 5381 9777

Hume Region
43 - 47 Rowan Street, Wangaratta 3677 VIC
Telephone: 03 5722 0555

26 Church Street, Benalla 3672 VIC
Telephone: 03 5761 1222

163 Welsford Street, Shepparton 3630 VIC
Telephone: 03 5832 1500

55 Hovell Street, Wodonga 3690 VIC
Telephone: 02 6055 7777

Loddon Mallee Region
74-78 Queen Street, Bendigo 3550 VIC
Telephone: 03 5434 5555

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